• Do not clean an ITE, ITC or CIC hearing aid using water or harsh fluids.  Instead, wipe the hearing aid clean with a soft cloth every day to keep it dry and free of wax.  You may use a small amount of rubbing alcohol or hearing aid disinfectant solution on a tissue to wipe the aid clean.
  • Never insert any tools deep into the sound outlet or other electronic parts. Poking the hearing aid can damage its electronics.  You can keep the area around the sound outlet clean with a soft cloth, wax loop tool or small brush provided by your audiologist.
  • If the sound outlet of an ITE, ITC or CIC hearing aid is blocked by wax, you can remove the wax using the tools provided with the hearing aid.  The sound outlet around the waxguard may be blocked by so much ear wax that the hearing aid becomes weak or silent.  When that happens, change the waxguard if the hearing aid has one.  If you do not know how to replace the waxguard or cannot do it yourself, your audiologist will be happy to do it for you.